Terms & Conditions

1. Quote Validity

Quotes issued by ForgeCore PCs are valid for 7 days. Prices may vary after this period due to part availability, currency fluctuations, and supplier changes.

2. Build Process

All PCs are custom-built according to client requests. If specific parts are not available, equivalent alternatives will be recommended and confirmed with the client before proceeding.

3. Payments and Fees

Payments are to be made after quote acceptance and confirmation. In cases where payment is reversed or refunded after quote confirmation, a minimum R300 fee will be charged to cover time and consultation.

4. Shipping and Delivery

Local pickup within Durban, South Africa is available. If the customer opts for delivery outside of Durban, ForgeCore PCs will not be held liable for any shipping damage or delays. Shipping is arranged at the customer's discretion and risk.

5. Warranty

All builds include a 1-year hardware warranty unless stated otherwise. This warranty does not cover physical damage, misuse, or software-related issues. Extended warranties may be available on request depending on part manufacturers.

6. Cancellations & Refunds

Orders cancelled before build commencement may be partially refunded. Orders that are already in the building phase are non-refundable due to component allocation and labor.

7. Liability

ForgeCore PCs is not liable for data loss, software corruption, or any external damage caused by third-party shipping, power surges, or misuse.

8. Intellectual Property

All ForgeCore logos, designs, and website content are the intellectual property of ForgeCore PCs and may not be copied or redistributed without permission.

9. Privacy

Customer data is confidential. Any personal information submitted during a quote or contact form is only used for internal communication and will never be sold or shared externally.

10. Contact & Communication

All communication will be handled via the provided email and contact forms. Please allow 24-48 hours for a response. For urgent queries, use the contact form on the website.

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